First listed on: 23 April 2024

Associate Director Contracts and Performance


Employment Type: Temporary Full Time, 38 hours per week 
Position Classification: Health Mgr Lvl 5
Remuneration: $161,042 per annum - $180,143 per annum + super and annual leave loading
Location: NSW Ambulance State Operations Centre, 10 Dawn Fraser Drive, Sydney Olympic Park NSW 2127
Closing Date:  2 May 2024


NSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW. We take a values-based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment.

Hear what it’s like to work for NSW Ambulance 


The Associate Director Contracts and Performance is responsible for ensuring efficient and effective aeromedical service delivery by managing external contractors and stakeholders, undertaking contract administration of strategic aircraft services contracts, and conducting performance analysis and reporting to meet the operational needs of NSW Ambulance (NSWA) Aeromedical Operations.

The Aeromedical Operations directorate plays a central role in providing critical care to pre-hospital retrieval and interhospital transfer patients. Aeromedical Operations is a specialist multidisciplinary team who provide coordination, response, treatment and transport from all rural and metropolitan areas for; pre-hospital incidents, medical retrievals, long distance medical transports, search and rescues and major incidents. The response is centrally coordinated through the Aeromedical Control Centre, who triage the patient and deploy a helicopter, fixed wing or road retrieval asset with the appropriate clinical and technical skill required for the management of the patient and situation. Aeromedical Operations utilise dedicated medical retrieval teams that comprise a combination of medical, nursing and/or paramedic staff. Please refer to the Role Description and Position Conditions and General Info for further information.

Please note: This is a temporary full-time position for a period of fifteen (15) months with possible extension.

OPPORTUNITIES AVAILABLE (for eligible employees)

Besides your salary, you’ll also have access to:

  • A range of leave to support you with your needs out of work including generous paid parental leave, carers leave and more
  • Allocated Days Off (ADO) once a month take a paid day off (eligible full-time employees
  • Additional Public Holiday
  • Opportunities for extra tax savings through salary packaging
  • Novated leasing, lease a car and pay for all running costs out of your pre-taxed salary (eligible fulltime employees)
  • Extensive staff support programs available to all staff and families – free confidential and professional assistance for staff and their families
  • Fitness passport, and medic-fit gyms at most locations – discounted gym membership that both you and your family can enjoy (eligible employees) Health coaching service available to all staff providing individualised support
  • Discounted private health insurance
  • Career development and growth opportunities


To be successful in this role, you will require the following experience and attributes:

  • Demonstrated experience in procurement processes, contract management and governance frameworks within a public sector organisation, in particular in contract governance and administration of strategic, high value contracts.
  • Ability to provide contractual and commercial advice in relation to complex, high value services contracts, and facilitate the development of contractual documents, including but not limited to approaches to market, contract extensions and variations.
  • Demonstrated ability to effectively support complex procurement activities based on knowledge of government policy, procedures and industry best practice.
  • Have highly collaborative stakeholder engagement and management skills, applying strong communication skills and relationship building capability to work with diverse stakeholder groups.
  • Have exceptional written communications skills and sound experience in preparing formal briefs for senior executives, and developing and providing ministerial advice through briefing notes on matters of significance.
  • Self-motivated and able to work independently with limited oversight in a senior management team, with the ability to be responsive and flexible in completing routine and unplanned, urgent sensitive tasks.


Please respond to the below two targeted questions (max 4000 characters including spaces) and submit this with your CV and other required information.

Question 1: What was a significant professional accomplishment in the context of procurement or contract administration, and how did you achieve it?

Question 2­: How do you manage the various risks inherent in contract management?

If you’d like to discuss the position and role description more before you formally apply, confidential enquiries can be made to Antia Tsoi: E: 

Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

Click here for information about eligibility lists and Recruitment Pool use 

Click here for information on our Diversity and Inclusion Statement and COVID-19

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